An AI phone agent that picks up every after-hours call, asks the questions your dispatcher would ask, books the job and reaches your on-call tech — before the caller hangs up. Live in 48 hours on your existing number, once we have your details.
Water damage and burst pipes don't wait for business hours. When the call hits voicemail, most homeowners dial the next company on the list.
One missed emergency job can be worth thousands of dollars — and you never find out it was lost.
Answering services read a script and take a message. Your tech still has to call back, and the homeowner may already have booked someone else.
Your on-call tech gets woken up for calls that aren't real emergencies — or doesn't hear about the ones that are.
Your existing number forwards to the agent after hours (or when nobody picks up). Customers dial the same number they always have.
It asks what your dispatcher would ask: what happened, is water still running, the address. Real emergencies are flagged immediately, by your rules.
It books the visit and calls your on-call tech with the address and the details — a ringing phone wakes someone at 2 AM better than a text does. You get a written summary and transcript of every call; whether there is an audio recording depends on the caller agreeing to one.
A calm, natural voice trained on your services, service area and pricing rules. It identifies itself as your automated after-hours assistant, says the call is recorded, and asks the caller's permission before continuing.
You decide what counts as an emergency. Those reach your on-call tech right away; everything else is booked for the morning. If nobody picks up, it calls again and then works down your list — you set the order and the wait.
Books into your calendar or scheduling tool and confirms the time with the customer before the call ends.
Name, number, address, what happened and what was promised — in your inbox before you've had coffee.
An illustration of a typical water-damage call, built from the script we would configure for your company. Your agent follows your rules, not ours.
| Voicemail | Answering service | AI phone agent | |
|---|---|---|---|
| Answers at 2 AM | No — records a message | Yes | Usually inside two rings |
| Knows your services and area | No | Reads a short script | Trained on your full service list and rules |
| Separates a real emergency from a quote request | No | Depends on the service | Yes — by the rules you set |
| Books the visit | No | Most take a message | Yes, into your calendar |
| Wakes your tech only when it matters | No | No | Yes — by phone, not a text they sleep through |
| Cost | Free — and it costs you jobs | Per call or per minute — moves with volume | $997 / month flat |
Most answering services bill per call or per minute, so the monthly bill moves with your call volume. Pull your last three invoices — that is the number to compare against.
The posted price is the price. The quote exists to confirm one thing before you pay anything: that we can do it on your phone system and your scheduling tool.
48-hour setup guarantee: your agent is answering calls within two business days of the moment you have sent four things — your service list, your service area, your emergency rules, and your on-call number. If we miss that, the setup fee is waived. The clock pauses only while we wait on you to approve the script, or on your carrier to switch forwarding on.
Yes, on every call. It says it is an automated assistant rather than a person, tells the caller the line is recorded, and asks whether that is okay before going any further. If the caller says no, it stops the recording and just takes their details — you still get the written summary, without the audio.
Some states, Florida among them, require every party on a call to consent to recording, and the rule that applies usually follows the caller's state rather than yours. Asking outright is the safest version everywhere, so that is the default. We configure the wording; signing off on what your business needs is on you, and I'm happy to point you at the rule. For a homeowner with water on the floor, what matters is that someone picks up and a tech is on the way.
No. We set up forwarding from your current number — after hours only, or whenever no one answers. You can switch it off any time.
The agent takes their details and calls your on-call tech straight away, flagged as urgent. You decide the rules.
Two business days from the moment we have four things: your service list, service area, emergency rules and on-call number. You approve the script before it takes a single call — the clock pauses while we wait on that.
Yes — but not on day one. US carriers require any business sending automated texts from a normal 10-digit number to be registered under a programme called A2P 10DLC, in your company's legal name and EIN exactly as the IRS has it. We file the paperwork for you. Approval usually lands in a few days, but it can stretch to two or three weeks if the carriers bounce it once, and that timing is not ours to control — unregistered texts are blocked outright: they never arrive, and the person waiting on one has no idea it was sent. On an emergency line that is the last thing you want.
So dispatch starts as a phone call to your on-call tech. That is live in 48 hours, needs no registration, and wakes people better than a text anyway. If you also want texts, we file on day one and switch them on the moment they clear. Carrier fees are about $20 to register and $2 to $10 a month depending on how the carriers classify your traffic, passed through at cost.
Calls fall back to your voicemail or ring your cell — exactly the way they do today. You have lost nothing. And if the agent stops answering, an alert reaches me automatically; you should not be the one who notices first.
Podgorica is six hours ahead of New York. In practice that helps: your 2 AM calls land in my morning. I'm reachable by email or text during US business hours, and overnight the system is watched by alerts rather than by me staring at a screen.
No long-term contract. Month-to-month with 30 days' notice.
AAA — AI Automation Agency, based in Podgorica, Montenegro. I'm Đorđe Vuković — I build, configure and support every agent myself. I'm taking on my first three US companies right now, which is why the founding pricing exists. You'd be talking to me, not a support queue.
Tell us how your after-hours calls work today. You'll get a written, fixed price back within one business day — no call required unless you want one.